Engagement and development

Recognising the importance of really understanding our people to get the best from them is key to a successful future.


Our CPS Learning & Development philosophy is defined by:

  • Cultivating the CPS workforce and enhancing the CPS organizational culture through professional development programs;
  • Promoting diversity to protect individuals from discrimination and harassment;
  • Assisting individuals in developing their interpersonal and managerial skills;
  • Responding to conflict issues within our teams to facilitate performance management, foster team unity and productivity;
  • Improving the quality of work life and job satisfaction for employees;
  • Educating employees so they can best utilise the benefits, services, policies, and procedures of the business

In our continuing efforts to meet CPS’ internal and external customers' needs, we continually strive to observe and assess individual, departmental and organizational needs in order to:

  • Assist employees in their personal and professional development and advancement
  • Assist employees with resolving personal problems that impact work performance
  • Conceptualize, design and present training programs intended to motivate, challenge, strengthen and enlighten staff and to align professional skills with organizational needs
  • Enhance customer service
  • Enhance intra and inter department teamwork
  • Enhance workforce/organizational flexibility
  • Improve key interpersonal skills including communication, problem solving and conflict resolution skills
  • Improve quality and quantity of productivity
  • Increase employee commitment, encourage favourable attitudes, loyalty and cooperation
  • Lower turnover and absenteeism rates
  • Meet regulatory and legal requirements
  • Induct new employees to the business
  • Promote and support change and assist individual and departments as they adapt to change
  • Promote diversity and prevent and address discriminatory and harassing workplace behaviours
  • Share information related to Human Resources and other company policies and procedures